Frequently Asked Questions

Are your products custom made or off the shelf?

The majority of the braces come off-the-shelf and/or custom-made. For prosthetic and custom molded orthosis devices we cast the patient and then we fabricate them in accordance with the patient’s particular needs.

What is the procedure I must follow in order to request your services?

You can contact our office for any assistance you may need or set up an appointment. Procedures may vary, depending on the insurance you have.

Will my insurance company pay for your services?

Most of the insurances cover most of the orthotics and prosthetics services. If we are providers for your insurance, there should be no reason why your insurance company would not pay. Please refer to our accepted insurance companies list.

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My insurance company is not listed in your accepted insurances companies list. Can I be a beneficiary of your services?

We would be glad to provide our services to anyone, but unfortunately if we are not providers for your insurance, the expense of for our services would be out of pocket.

How long do I have to wait to request a new custom molded device?

Most custom devices require a one year wait from the date of service.

How would a physician know what stage of a service provided to his referring patients?

Our staff is tracing all stages of every job from the time that the referral reaches our hands. When we accomplish a stage in the whole process, we inform the physician via mail, therefore the physician is always aware of the process until the patient is referred back to him or her.

Where can I find information on the instructions, suggestions, care and cleaning of my custom molded or off the shelf devices?

We provide you with written literature for all products and we verbally give you the most important information and advice to preserve your components. You can also visit our links that may guide you to very useful information for your care concerns.

 

Please let us know any other question that you may have, or contact us.

   
   
   
   
   
 

Copyright 2003 Amputee Brace Clinic, Inc. All rights reserved.